This isn't a slide deck. It's a working AI agent that handles appointment scheduling, wellness coaching, billing questions, and patient portal support for Blue Zones Health patients.
Ask it anything about appointments, wellness programs, the Power 9 principles, billing, or your patient portal. It has real knowledge, real workflows, and real guardrails.
Built around real patient scenarios that your support team handles every day.
Guides patients through scheduling, rescheduling, and canceling appointments. Explains telehealth options, visit types, and cancellation policies.
Describes 1-on-1 and group coaching programs, connects patients to the right program based on their goals, and naturally references Power 9 principles.
Explains diabetes reversal, heart health, weight management, and mental wellbeing programs with eligibility, outcomes data, and enrollment steps.
Handles insurance coverage checks, cost estimates, payment plan setup, financial assistance, and bill disputes with the right level of detail.
Helps with account activation, password resets, locked accounts, finding lab results, messaging providers, and resolving technical issues.
Built-in safety: detects medical emergencies, avoids giving specific medical advice, and protects patient health information per HIPAA requirements.
This demo was built from scratch for Blue Zones Health. Real logic for real scenarios.
Pulled Blue Zones Health's Power 9 principles, program details, scheduling policies, and billing information into the AI's knowledge base.
Created patient-specific workflows for appointments, coaching, billing, portal support, and disease reversal programs.
Configured medical emergency detection, PHI protection, and medical advice boundaries to keep patients safe.
Ran 250 simulated patient conversations across happy paths, edge cases, and adversarial scenarios at ~83% pass rate.
Connected to your actual patient workflows. Handling your real support scenarios. This sandbox is just the start.
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